Andaz West Hollywood › FAQs
Know before you goAndaz West Hollywood FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
10Where is Andaz West Hollywood located?
Andaz West Hollywood is at 8401 W Sunset Blvd, West Hollywood, California, 90069, on the Sunset Strip between Hollywood and Beverly Hills.
What time is check-in and check-out at Andaz West Hollywood?
Standard check-in begins at 4:00 PM (some sources list 3:00 PM) and check-out is by 12:00 PM (noon); the front desk is open 24 hours and express check-out is available.
Does Andaz West Hollywood charge a destination or resort fee?
Yes, Andaz West Hollywood applies a mandatory daily destination fee; Hyatt lists it as $40, but third-party sites show variable amounts so confirm the current inclusions and rate with the hotel before arrival.
Is Wi‑Fi included at Andaz West Hollywood?
Yes, free property-wide Wi‑Fi is provided throughout guestrooms and public areas.
Does Andaz West Hollywood offer parking?
Yes, the hotel offers valet parking and self-parking for a surcharge, with in/out privileges for overnight guests and wheelchair-accessible parking available via valet.
Does Andaz West Hollywood provide airport shuttle service?
No, the hotel does not offer a complimentary airport shuttle, but the 24-hour front desk can help arrange private transfers, taxis, or rideshare services.
What are the main on-site dining options at Andaz West Hollywood?
On-site dining includes Riot House Restaurant (breakfast, lunch, dinner), Riot House Bar, The Sundeck pool bar, and the grab-and-go Riot House Market.
Does Andaz West Hollywood have a fitness center and pool?
Yes; there is a 24-hour complimentary fitness center and a heated rooftop pool open year-round with hours listed as 7:00 AM–10:00 PM daily.
Is there a full-service spa at Andaz West Hollywood?
No, the hotel does not operate a traditional on-site full-service spa, but in-room massages and treatments can be arranged through spa partners using OLEHENRIKSEN products.
What payment methods does Andaz West Hollywood accept?
The property accepts major credit cards including Visa, Mastercard, American Express, Discover, Diners Club, and JCB; cash is not accepted for payment though a cash deposit may be requested for incidentals.
Age policy & families
8Is Andaz West Hollywood suitable for families with children?
Yes; Hyatt's official FAQ states families are welcome and the hotel offers two-queen rooms, suites, and connecting rooms by request, with pool access for guests of all ages.
What is the minimum check-in age at Andaz West Hollywood?
The minimum check-in age is 18; the adult named on the reservation must be at least 18 and assumes liability for the booking.
Are children allowed at the rooftop pool at Andaz West Hollywood?
Hyatt's official FAQ confirms the heated rooftop pool is open year-round and accessible to hotel guests; some third-party sources list the pool as adults-only or restrict day-pass users to 21+, so check current pool rules with the hotel.
Does Andaz West Hollywood provide cribs or high chairs for families?
Hyatt's FAQ notes the hotel provides family-friendly amenities such as cribs and high chairs; request these in advance to confirm availability.
Are connecting rooms available for families at Andaz West Hollywood?
Yes, connecting rooms are available by request to help families and groups stay together.
Do children stay free at Andaz West Hollywood?
Multiple booking sites report that children 17 and under stay free, though policies can vary by rate and booking channel, so confirm at time of reservation.
Is the neighborhood around Andaz West Hollywood family-friendly?
The hotel is on the Sunset Strip with easy access to entertainment and dining; some reviewers note parts of the area are nightlife-focused, so parents may want to consider that when choosing activities.
Can the hotel help arrange family activities or tickets?
Yes, the 24-hour front desk provides tours and ticket assistance to help plan outings and excursions for families.
Check-in & hotel policies
9What are the Andaz West Hollywood check-in and check-out times?
Standard check-in is listed as 4:00 PM (some pages list 3:00 PM) and check-out is by 12:00 PM (noon); express check-out is available and the front desk is staffed 24 hours.
What identification and payment are required at Andaz West Hollywood check-in?
Guests must present a government-issued photo ID and a credit card at check-in, and reservations are typically guaranteed with a credit card; cash is not accepted for payment though a cash deposit may be requested for incidentals.
Does Andaz West Hollywood have daily housekeeping and room service?
Yes; standard housekeeping is provided between 8:00 AM and 4:00 PM, with after-hours service by request, and room service is available daily from 6:30 AM to 9:00 PM from the Riot House Market menu.
Is there a destination fee and what does it cover at Andaz West Hollywood?
A mandatory daily destination fee applies; Hyatt lists it as $40 with specific inclusions best confirmed directly with the hotel before arrival.
Can I bring pets to Andaz West Hollywood?
Yes, the hotel welcomes dogs up to 50 lbs for a pet fee (Hyatt lists $100 for 1–6 nights and $250 for 7–30 nights), with service animals exempt from the fee and certain restrictions on leaving pets unattended.
What is the parking situation during a stay at Andaz West Hollywood?
Valet parking and self-parking are available for a surcharge, and overnight guests receive in/out privileges; fees vary by option and should be confirmed at check-in.
Does Andaz West Hollywood accept special requests or ADA accommodations?
Yes, the hotel offers accessibility features like wheelchair-accessible paths, a wheelchair-accessible fitness center, and accessible parking; request specific ADA accommodations in advance so the hotel can prepare.
How can Andaz West Hollywood help with airport transfers?
The hotel does not provide a complimentary airport shuttle but the front desk can arrange private transfers, taxis, rideshare or other transport options on request.
Are there any notable hotel policies I should know before staying at Andaz West Hollywood?
Key policies include a minimum check-in age of 18 for the booking adult, a mandatory destination fee, pet fees for dogs under the pet policy, and the requirement to present ID and a credit card at check-in; always confirm any rate-specific rules with the hotel or your booking agent.
Rooms & suites overview
9What room types does Andaz West Hollywood offer?
Room types include Andaz, Suite; Penthouse (Suite); Suite, City View; Room (Sunset Boulevard View); Room (Hollywood Hills View); Room (Shower); and Room in standard configuration with King or two Queen beds depending on the type.
Which Andaz West Hollywood rooms come with two beds?
Several Room types are available with either 1 King Bed or 2 Queen Beds; check the specific room listing when booking to select the two-queen configuration.
Do Andaz West Hollywood suites have city views?
Some suites are specifically named for views, such as Suite, City View and Room (Hollywood Hills View) or Room (Sunset Boulevard View); view availability depends on the room you book.
What amenities are standard in guestrooms at Andaz West Hollywood?
Guestrooms include free Wi‑Fi, in-room minibars with some complimentary items, and access to hotel amenities like the 24-hour fitness center and heated rooftop pool; for full amenity details confirm the room description at booking.
Are connecting rooms available at Andaz West Hollywood?
Yes, connecting rooms are available by request to accommodate families or groups, though requests should be made in advance and are subject to availability.
Can I get an accessible room at Andaz West Hollywood?
Yes, the hotel offers accessible room options and features such as wheelchair-accessible paths and visual alarms; request an accessible room when booking to ensure appropriate accommodations.
Does Andaz West Hollywood offer in-room coffee and a minibar?
Yes, rooms include coffee and in-room minibars, with some complimentary minibar items noted in hotel listings.
How do I request a specific room type or view at Andaz West Hollywood?
Specify your preferred room type or view when booking and contact the hotel or your booking agent in advance; requests are accommodated based on availability and cannot be guaranteed.
Are there housekeeping time windows for rooms at Andaz West Hollywood?
Standard housekeeping is scheduled between 8:00 AM and 4:00 PM, and additional or after-hours service is available upon request.
Room by room
65Andaz, Suite
What does the 800 sq. ft. suite at Andaz West Hollywood look out on?
The suite has a city view over West Hollywood. The hotel is a 14-story tower on the Strip between Hollywood and Beverly Hills, so you are looking out over the neighbourhood from an elevated vantage point. The rooftop pool deck is where the hotel's widest panoramas of LA and the Hollywood Hills are found.
How are the beds arranged and how many guests does this suite sleep?
The suite has 1 king bed dressed in premium, hypo-allergenic bedding with a down comforter. It sleeps up to 3 guests , and a rollaway/extra bed can be added for a surcharge. It suits a couple best, or a couple with one extra guest.
What is the bathroom like?
The private bathroom has a shower, designer toiletries, bathrobes, fresh towels and a hair dryer. Housekeeping visits daily, with standard service between 8:00 AM and 4:00 PM and later service on request.
Is this suite suitable for families?
Yes, within reason. The hotel welcomes families, and this suite offers a free crib , a rollaway for a surcharge and connecting rooms by request . The rooftop pool is open to guests, but it has no lifeguard. One reviewer also notes the surrounding area is lively and not ideal for young children, so the suite works best for a small family or couples.
What is included for guests staying in this suite?
Guests receive free WiFi , free bottled water, a welcome beverage, an evening wine hour , free snacks and a 24-hour water and coffee station in the lobby lounge. The 24-hour fitness center is also free, with Life Fitness equipment and three Peloton bikes. The minibar is stocked with some free items. A mandatory daily destination fee of $40 applies, and the hotel can confirm its current inclusions before arrival.
What is in the suite for entertainment and everyday convenience?
There is a 42-inch LCD TV with premium channels, closed captioning and pay movies, plus an iPod dock. The suite also has a desk, an iron and ironing board, a mini-fridge, free local calls, free daily newspapers and mobile key entry. Room service runs daily from 6:30 AM to 9:00 PM.
Where can I eat and swim at Andaz West Hollywood?
The heated rooftop pool is open year-round, 7:00 AM to 10:00 PM. The Sundeck bar serves drinks there seasonally. Downstairs, Riot House Restaurant and Bar serves market-fresh California cuisine and cocktails, and the lobby Riot House Market has pastries, snacks and coffee. Breakfast is not complimentary.
How far is the hotel from the beach and the airports?
Santa Monica and Venice beaches are roughly 11 miles away, about 15-20 minutes by car outside rush hour and much longer in peak traffic. LAX is about 11-12 miles (around 27 minutes' drive), and Hollywood Burbank Airport is 7-8 miles away. There is no complimentary airport shuttle, but staff can arrange private transfers, taxis or rideshare.
What are parking and check-in like?
Valet parking is available with in/out privileges for overnight guests. Self-parking is also offered, with a maximum of $75 per day. Check-in begins at 4:00 PM, the front desk is open 24 hours and check-out is by noon. Guests need a government-issued photo ID and a credit card, and the guest on the reservation must be 18 or older.
What is there to do within walking distance?
The hotel sits on the Strip, so the Comedy Store is about a one-minute walk . Nightlife names such as the Viper Room, Whisky a Go Go and the Roxy Theatre are nearby. Melrose Avenue shopping is about a 5-minute drive, and the Hollywood Walk of Fame is roughly 2 miles away.
Room (Sunset Boulevard View)
What does the city view from this room at Andaz West Hollywood look like?
This category is a city-view room . Large windows frame the lively scene outside, and blackout drapes let you darken the room for sleep. The hotel is a 14-story tower between Hollywood and Beverly Hills. If you want the widest outlook, the heated rooftop pool has panoramic views of Los Angeles, the Hollywood Hills and Downtown.
How are the beds set up, and how many people can the room sleep?
You can choose 1 King or 2 Queen Beds . The room measures 342 sq. ft. and is set up for up to 4 guests . Bedding is premium, with a down comforter and hypo-allergenic options. A rollaway/extra bed is available for a surcharge if you need more flexibility.
What is the bathroom like?
The room has a private bathroom with a shower . It comes with designer toiletries, bathrobes, fresh towels and a hair dryer . Accessible-room options are available by request.
Is this room a good choice for families or groups?
Yes. The hotel says families are welcome . The two-queen layout suits parents with children or small groups, and a free crib is available for little ones. Connecting rooms can be requested if you are travelling with extra family or friends. Guests also have access to the rooftop pool.
What is included with my stay in this room?
You get free WiFi , free bottled water and a minibar with some complimentary items . The hotel also provides a 24-hour water and coffee station in the lobby lounge, an evening wine hour , free snacks and a welcome beverage. The 24-hour fitness center is free, with Life Fitness equipment, Peloton bikes, free weights and yoga mats. A mandatory daily destination fee applies, and the hotel can tell you its current inclusions.
What are the rooftop pool and fitness options like?
The heated rooftop pool is open year-round, currently 7:00 AM to 10:00 PM , with seasonal drinks from the Sundeck bar. Loungers are first-come, first-served and there is no lifeguard . Cabanas can be pre-booked through a QR code on site. There is no traditional full-service spa , but the hotel can arrange massages and treatments through spa partners, including in-room treatments on request.
Where can I eat without leaving the hotel?
Riot House Restaurant serves market-fresh California cuisine with an open kitchen. Riot House Bar offers cocktails, California wines and microbrews. The lobby Riot House Market sells coffee, pastries and grab-and-go snacks. Cooked-to-order breakfast is available but is not complimentary . Room service runs on limited hours, daily from 6:30 AM to 9:00 PM.
What is within reach of the hotel, and how do I get here from the airport?
The Comedy Store is about a one-minute walk, and the Viper Room, Whisky a Go Go and Roxy Theatre are close by. Melrose Avenue is about 0.9 miles away and the Beverly Center about 1.5 miles. The Hollywood Walk of Fame is roughly 2 miles away. Santa Monica and Venice beaches are 11 miles or more away, about 15 to 20 minutes' drive outside rush hour. LAX is around 11 to 12 miles away. The hotel has no airport shuttle , but staff can arrange private transfers, taxis or rideshare.
What should I know about parking, check-in and pets?
Valet parking with in/out privileges is available for overnight guests, and self-parking is also offered. Check-in is from 4:00 PM and check-out is by noon . The front desk is open 24 hours, and you will need a photo ID and a credit card at check-in. The minimum check-in age is 18. The hotel welcomes dogs up to 50 lbs for a pet fee.
Room
What does the Room at Andaz West Hollywood look out on?
This 277 sq. ft. Room has a hill view , which makes it a calmer, quieter outlook than the city-facing side of the hotel. Blackout drapes help with sleep. For wider panoramas, the heated rooftop pool looks over Los Angeles, the Hollywood Hills and Downtown.
How are the beds arranged and how many guests does the Room sleep?
You can choose 1 King or 2 Queen Beds , and the Room sleeps up to four guests . A rollaway/extra bed is available for a surcharge and a free crib can be provided. Connecting rooms can be requested for larger parties.
What is the bathroom like?
The private bathroom has a shower, plush towels, bathrobes, designer toiletries and a hair dryer. The Room also has a hypo-allergenic, premium bedding setup with a down comforter.
Is the Room suitable for families, couples or longer stays?
Andaz West Hollywood says families are welcome , and the two-queen layout, free crib and connecting rooms help. Couples will like the king bed and the quiet hill view. For longer stays you get a desk, an iron and ironing board, a mini-fridge, free local calls and daily housekeeping. The pool has no lifeguard on duty, so parents should supervise children there.
What is included with my stay, and is there a destination fee?
Guests enjoy a 24-hour water and coffee station in the lobby lounge, an evening wine hour , free snacks, a welcome beverage and premium WiFi. The 24-hour fitness center is free. Hyatt lists a mandatory daily destination fee of $40 . Cooked-to-order breakfast is extra.
Where can I eat and drink without leaving the hotel?
Riot House Restaurant serves market-fresh California cuisine, and Riot House Bar pours cocktails, California wines and microbrews. The Riot House Market in the lobby has pastries, snacks and coffee to go. The Sundeck is the rooftop pool bar and opens seasonally. Room service runs daily from 6:30 AM to 9:00 PM.
Does Andaz West Hollywood have a spa or gym?
The fitness center is open 24 hours at no extra charge. It has Life Fitness machines, three Peloton bikes, free weights and yoga mats. There is no traditional full-service spa , but the hotel can arrange massages and treatments through spa partners, and in-room treatments are offered on request.
How do I get to and from the airport, and what are the parking options?
The hotel has no complimentary airport shuttle , but staff can arrange private transfers, taxis or rideshare. LAX is roughly 11–12 miles away, about a 27-minute drive, and Hollywood Burbank Airport is about 7–8 miles away. Valet parking with in/out privileges is available for overnight guests, and self-parking is offered with a maximum of $75 per day.
What is nearby, and what are check-in and check-out times?
The hotel sits in the heart of West Hollywood. The Comedy Store is about a one-minute walk , and Melrose Avenue is about 0.9 miles away. Santa Monica and Venice beaches are roughly 11 miles away, a 15–20 minute drive outside rush hour. Check-in begins at 4:00 PM with a front desk open 24 hours, and check-out is by 12:00 PM .
Room (Shower)
What does the Room (Shower) at Andaz West Hollywood look out on?
This category is a hill-view room . Large windows frame the surrounding hills, and blackout drapes let you keep the room dark when you want to rest. For a wider panorama, the hotel's heated rooftop pool looks over Los Angeles, the Hollywood Hills and Downtown.
How are the beds arranged and how many guests can the room sleep?
You can choose 1 King or 2 Queen Beds , and the room is set up for up to 4 guests . The bedding is premium, with a down comforter and hypo-allergenic options. A rollaway or extra bed can be added for a surcharge.
What is the bathroom like, and is the room accessible?
The private bathroom has a roll-in shower with a grab bar and a hand-held showerhead. It also comes with towels, bathrobes, designer toiletries and a hair dryer. The room has wheelchair-width doorways , a low-height door lock and view port, and closed-captioned TV, so accessibility is built into the layout.
How big is the room, and what is in it?
The room measures 277 sq. ft. and is air-conditioned. It has a 42-inch LCD TV with premium channels, an iPod dock and pay movies. The minibar has some free items, and there is a mini-fridge and complimentary bottled water. Free WiFi covers the whole property.
What is included for guests staying at Andaz West Hollywood?
Guests get a 24-hour water and coffee station in the lobby lounge, an evening wine hour, free snacks, a welcome beverage and premium WiFi. The 24-hour fitness center is complimentary and has Life Fitness equipment and Peloton bikes. A mandatory daily destination fee applies, and the hotel can confirm its current inclusions before you arrive.
Is this room a good choice for families?
Yes. Hyatt says families are welcome , and this room offers a free crib on request, a choice of two queen beds, and a rollaway for a surcharge. The rooftop pool is heated and open year-round, with loungers on a first-come basis. There is no lifeguard on duty, so children need supervision.
Where can I eat, and is breakfast included?
Riot House Restaurant serves market-fresh California cuisine, and Riot House Bar has cocktails, California wines and microbrews. The Riot House Market in the lobby sells pastries, snacks and premium coffee. Cooked-to-order breakfast is not complimentary . Room service runs daily from 6:30 AM to 9:00 PM from the Riot House Market menu.
How far is the beach, and what is within walking distance?
Santa Monica Beach is about 11–12 miles away, roughly 15–20 minutes by car outside rush hour and much longer in peak traffic. Closer by, The Comedy Store is about a 1-minute walk . Melrose Avenue shopping is about 0.9 miles away, and the Hollywood Walk of Fame is about 2 miles away.
What should I know about parking and getting here from the airport?
Valet parking with in-and-out privileges is available to overnight guests. Self-parking has a maximum fee of $75 a day. There is no airport shuttle, but staff can arrange private transfers, taxis or rideshare. LAX is about 27 minutes by car, and Hollywood Burbank Airport is about 7–8 miles away.
What are check-in and check-out times, and are pets welcome?
Check-in begins at 4:00 PM and the front desk is open 24 hours. Check-out is by noon . Dogs up to 50 lbs are welcome, with a pet fee of $100 for 1–6 nights. Service animals are exempt from the fee.
Room (Hollywood Hills View)
What does the Room (Hollywood Hills View) at Andaz West Hollywood look out on?
This room faces the Hollywood Hills , with floor-to-ceiling light and a calm hill outlook. It is a good choice if you want a quieter, greener backdrop to your Los Angeles stay.
How are the beds arranged, and how many people does the room sleep?
You can choose 1 King or 2 Queen Beds . The room sleeps up to 4 guests , so the two-queen layout suits friends or a family sharing the space.
What is the bathroom like?
The private bathroom has a shower , towels, bathrobes, designer toiletries and a hair dryer. Accessible options are offered by the hotel for guests who need them.
What is included with this room?
Free WiFi and complimentary bottled water come with the room, and the minibar has some free items. Guests also enjoy a 24-hour lobby water and coffee station, an evening wine hour, free snacks, a welcome beverage and the complimentary 24-hour fitness center. A mandatory daily destination fee of $40 applies, so ask the hotel what it currently covers.
Is the room a good fit for families, couples or a longer stay?
Yes to all three. The hotel welcomes families with two-queen rooms , a free crib and connecting rooms. Couples can opt for the king bed. Longer stays are easy with a desk, a mini-fridge, an iron and ironing board, daily housekeeping, free local calls and free daily newspapers.
Can guests use the pool, and what is nearby?
Guests have access to the heated rooftop pool , open year-round from 7:00 AM to 10:00 PM with views over Los Angeles and the Hollywood Hills. Loungers are first-come, first-served and there is no lifeguard. The Sundeck bar serves drinks seasonally. The Comedy Store is about a one-minute walk away.
Where can I eat, and is room service offered?
Riot House Restaurant + Bar on the first level serves market-fresh California cuisine. The in-lobby Riot House Market offers pastries, snacks and coffee. Room service runs daily from 6:30 AM to 9:00 PM from the Riot House Market menu. Cooked-to-order breakfast is not complimentary.
How do I get to the hotel from the airport, and what are the parking options?
There is no complimentary airport shuttle , but staff can arrange private transfers, taxis or rideshare. LAX is roughly 11–12 miles away, and Hollywood Burbank Airport is about 7–8 miles. Valet parking with in/out privileges is available for overnight guests, and self-parking carries a maximum fee of $75 a day.
What are check-in and check-out times?
Check-in typically begins at 4:00 PM and the front desk is open 24 hours. Check-out is by 12:00 PM (noon) , with express check-out available. Mobile key entry makes arrival simple. Guests need a government-issued photo ID and a credit card at check-in.
Penthouse (Suite)
What does the Penthouse Suite at Andaz West Hollywood look out on?
The Penthouse Suite is a city-view suite of 1400 sq. ft., set high in a 14-story hotel in West Hollywood. Blackout drapes let you darken the bedroom when you want to sleep in.
How are the beds arranged and how many people does the Penthouse Suite sleep?
The suite has 1 king bed in the bedroom and sleeps up to 4 guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones. Bedding is premium and hypo-allergenic, with a down comforter.
Is the Penthouse Suite a good choice for families or couples?
It works for both. Couples get a separate living area and 1400 sq. ft. of space. Families can add a free crib or a rollaway, and connecting rooms are available by request. Hyatt welcomes families and the heated rooftop pool is open to guests, though one reviewer calls the surrounding area not ideal for young children.
What is the bathroom like in the Penthouse Suite?
The private bathroom has a shower, bathrobes, designer toiletries, a hair dryer and towels. The suite is also set up with accessibility features, so ask the hotel which are fitted if you need them.
What is included with the Penthouse Suite?
Guests have free WiFi , free bottled water, a minibar with some free items and a mini-fridge. They also get daily newspapers, free local calls and mobile key entry. Hotel-wide perks include a 24-hour lobby water and coffee station, an evening wine hour, free snacks and a welcome beverage. The 24-hour fitness center is free, with Peloton bikes. A mandatory $40 daily destination fee applies, so ask the hotel what it covers when you book.
Where can I eat and drink during my stay?
Riot House Restaurant serves market-fresh California cuisine, and Riot House Bar offers cocktails, California wines and microbrews. Riot House Market in the lobby sells pastries, snacks and coffee. Room service runs daily from 6:30 AM to 9:00 PM. Cooked-to-order breakfast is not complimentary and typically costs around $10–$30 per person.
Can I use the rooftop pool, and what are the hours?
Yes. The heated rooftop pool is open year-round, 7:00 AM–10:00 PM daily, with panoramic views of Los Angeles and the Hollywood Hills. Loungers are first-come, first-served and there is no lifeguard on duty. The Sundeck pool bar serves drinks seasonally, and cabanas can be pre-booked on site.
How far is the beach, and how do I get to and from the airport?
Santa Monica and Venice are roughly 11 miles away, about 15–20 minutes by car outside rush hour and up to an hour in peak traffic. LAX is around 27 minutes' drive. The hotel has no complimentary airport shuttle , but staff can arrange private transfers, taxis or rideshare. Valet parking with in/out privileges is available for overnight guests.
What are check-in and check-out times, and are there any booking requirements?
Check-in usually begins at 4:00 PM and check-out is by noon , with the front desk open 24 hours. The guest on the reservation must be at least 18 and show a government-issued photo ID and a credit card at check-in. Dogs up to 50 lbs are welcome for a pet fee.
Suite, City View
What does the Suite, City View at Andaz West Hollywood look out on?
This suite faces the city , with panoramic urban views over West Hollywood. Blackout drapes keep the room dark when you want to sleep. For wider scenery, the heated rooftop pool has views of LA, the Hollywood Hills and Downtown LA.
How are the beds arranged and how many guests does the suite sleep?
The suite has 1 king bed and sleeps up to 3 guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones. Connecting rooms can be requested if your group is larger.
What is the bathroom like?
The suite has a private ensuite bathroom with a shower, designer toiletries , bathrobes , a hair dryer and fresh towels.
What is included with a stay in this suite?
Guests enjoy free WiFi , free bottled water and a minibar with some free items . In the lobby there is a 24-hour water and coffee station , an evening wine hour , free snacks and a welcome beverage. The 24-hour fitness centre is complimentary and has Life Fitness equipment and three Peloton bikes. A mandatory $40 daily destination fee applies.
What in-room comforts and services should I expect?
The suite has a 42-inch LCD TV with premium channels and closed captioning, a desk, a safe, a refrigerator, an iron and ironing board, and free local calls. You also get mobile key entry and daily housekeeping, usually between 8:00 AM and 4:00 PM. Room service runs from 6:30 AM to 9:00 PM.
Is the suite a good choice for families or couples?
With one king bed and space for a third guest, it suits couples, or a small family with a child. Andaz West Hollywood welcomes families and provides a free crib. Guests can use the heated rooftop pool , open daily from 7:00 AM to 10:00 PM. The hotel is a lively boutique property with a rock 'n' roll past, not a resort.
Where can I eat and drink at the hotel?
Riot House Restaurant serves market-fresh California cuisine and takes reservations. Riot House Bar has cocktails, California wines and microbrews. The seasonal Sundeck pool bar is on the rooftop, and the in-lobby Riot House Market has pastries, snacks and coffee. Cooked-to-order breakfast is available but is not complimentary.
What is nearby, and how far are the beaches and major sights?
The hotel is about a 1-minute walk from The Comedy Store , with the Viper Room, Whisky a Go Go and Roxy Theatre close by. Melrose Avenue shopping is about 0.9 miles away, and the Hollywood Walk of Fame is roughly 2 miles. Griffith Observatory is about 17 minutes by car. Santa Monica and Venice beaches are 11 miles or so away, about 15–20 minutes outside rush hour.
How do I get to the hotel from the airport, and what are the parking options?
There is no complimentary airport shuttle , but staff can arrange private transfers, taxis or rideshare. LAX is about 11–12 miles away, roughly 27 minutes by car, and Hollywood Burbank Airport is about 7–8 miles. Valet parking with in/out privileges is available for overnight guests. Self-parking is capped at $75 per day.
Food & drink
9Is breakfast included at Andaz West Hollywood?
No. Breakfast at Andaz West Hollywood is cooked-to-order and is not complimentary; a typical cost is roughly $10–$30 per person, and grab-and-go options are available at Riot House Market.
What are the Riot House Restaurant hours at Andaz West Hollywood?
Riot House Restaurant serves breakfast and lists breakfast hours around 7:00 AM–11:00 AM, with dinner service in the late afternoon and evening; check the hotel for current lunch service and exact dinner times.
Does Riot House Restaurant accept reservations at Andaz West Hollywood?
Yes. Riot House Restaurant accepts reservations; contact the hotel or the restaurant directly to reserve a table.
What are the Riot House Bar hours at Andaz West Hollywood?
Riot House Bar hours on the hotel's site are listed as Tuesday–Saturday 4:00 PM–10:00 PM, though some listings show later weekend hours, so confirm with the hotel for the most current schedule.
What is The Sundeck at Andaz West Hollywood and when is its bar open?
The Sundeck is the rooftop pool bar serving cocktails and light fare; pool hours are daily 7:00 AM–10:00 PM, and the Sundeck bar has seasonal midday hours that vary—check with concierge for today’s schedule.
Is room service available at Andaz West Hollywood?
Yes. Room service is offered daily from 6:30 AM to 9:00 PM and draws from the Riot House Market menu.
What kind of food does Riot House Restaurant serve at Andaz West Hollywood?
Riot House Restaurant serves market-fresh California/American cuisine with seasonal menus for breakfast, lunch, and dinner.
Does Andaz West Hollywood have a grab-and-go option?
Yes. Riot House Market in the lobby offers grab-and-go pastries, snacks, and premium coffee.
What is the dress code for dining at Andaz West Hollywood?
Riot House Restaurant and Riot House Bar maintain a casual to business-casual dress code; individual listings also describe Smart Casual for some services.
Spa & wellness
8Does Andaz West Hollywood have an on-site full-service spa?
No. Andaz West Hollywood does not operate a traditional full-service spa on site.
Can I get a massage or spa treatment at Andaz West Hollywood?
Yes. The hotel can arrange in-room massage and wellness treatments through spa partners on request.
What products are used for in-room treatments at Andaz West Hollywood?
In-room spa treatments at Andaz West Hollywood can be arranged using OLEHENRIKSEN products.
How do I book a wellness treatment at Andaz West Hollywood?
Contact the front desk or concierge to request and schedule in-room treatments arranged through the hotel's spa partners.
Is there a sauna or steam room at Andaz West Hollywood?
There is no on-site full-service spa listed, and no sauna or steam room is documented in the hotel facts; contact the hotel to confirm available wellness amenities.
Are fitness classes offered as part of spa or wellness at Andaz West Hollywood?
The hotel offers a 24-hour fitness center with equipment and yoga mats, but there is no documented schedule of on-site fitness classes; ask the front desk about available wellness partners or class options.
Can I get spa treatments before check-out at Andaz West Hollywood?
You can request in-room treatments subject to partner availability; arrange timing with the front desk or concierge ahead of your departure.
Are in-room treatments available for families or children at Andaz West Hollywood?
The hotel can arrange in-room treatments through partners, but specific policies or age limits for treatments are not documented here—please ask the concierge when booking a treatment.
Pools & on site
9Does Andaz West Hollywood have a swimming pool?
Yes. Andaz West Hollywood has a heated rooftop pool open year-round with panoramic views of Los Angeles and the Hollywood Hills.
What are the rooftop pool hours at Andaz West Hollywood?
The pool at Andaz West Hollywood is open daily from 7:00 AM to 10:00 PM.
Is there a lifeguard at the Andaz West Hollywood pool?
No. Pool loungers are first-come, first-served and no lifeguard is on duty.
Can children use the pool at Andaz West Hollywood?
Families are welcome at the hotel and guests of all ages staying at the hotel can use the heated rooftop pool, though some third-party listings describe pool access differently for non-guests—confirm pool policies with front desk.
Does Andaz West Hollywood offer pool cabanas?
Yes. Cabanas can be pre-booked via an on-site QR code; guest reports note cabana availability and past day rates, but confirm current pricing with the hotel.
Can non-guests buy a day pass to use the Andaz West Hollywood pool?
Third-party day-pass vendors list pool day passes for the property and typically require purchasers to be 21 or older with a confirmation and photo ID; check the vendor and hotel for current rules and availability.
Is the rooftop pool at Andaz West Hollywood wheelchair-accessible?
Yes. The pool is documented as wheelchair-accessible.
Does Andaz West Hollywood serve food and drinks at the pool?
Yes. Seasonal food and beverage service operates at the rooftop Sundeck pool bar; exact hours vary, so check with concierge for the current schedule.
Are pool loungers at Andaz West Hollywood reserved or first-come?
Pool loungers are provided on a first-come, first-served basis.
Weather & seasons
8What is the climate like near Andaz West Hollywood?
West Hollywood has a Mediterranean climate with hot, dry summers and mild, wetter winters.
When is the warm season in West Hollywood near Andaz West Hollywood?
The warm season runs roughly late June to early October, when average daily highs are above 79°F.
When is the cooler or wetter season around Andaz West Hollywood?
The cooler, wetter season is about late November to late March, with average daily highs below about 69°F and a higher chance of rain in winter months.
When is the dry season for visits to Andaz West Hollywood?
The dry season spans approximately March 29 to November 23, covering most of the spring, summer, and fall.
What months have the least rain near Andaz West Hollywood?
Rain is least likely in summer months—June through September often have virtually no rain days, while winter months see the most wet days.
What is the best time to visit Andaz West Hollywood for warm-weather activities?
Late May through mid-October is generally best for warm-weather activities, with a peak in July; late September through November is a popular shoulder season for good weather and fewer crowds.
How should I pack for a trip to Andaz West Hollywood in summer?
Bring lightweight clothing, sun protection, and layers for cooler evenings—expect hot, dry days during the summer season.
How should I pack for a trip to Andaz West Hollywood in winter?
Pack layers and a light rain jacket for winter visits, since temperatures are mild but there is a higher chance of rain from late November through March.
Getting there & around
10How do I get to Andaz West Hollywood from LAX?
Andaz West Hollywood does not run a complimentary airport shuttle; allow about 11–12 miles of driving time depending on traffic and arrange a taxi, rideshare, or private transfer through the 24-hour front desk.
How far is Andaz West Hollywood from Hollywood Burbank Airport (BUR)?
Hollywood Burbank Airport is about 7–8 miles from Andaz West Hollywood; travel time varies with traffic.
Is parking available at Andaz West Hollywood?
Yes — the hotel offers valet parking and self-parking for a surcharge, with in/out privileges for overnight guests; confirm current rates with the hotel.
Does Andaz West Hollywood have public transit access?
Yes — several Metro and local bus lines run along or near Sunset Boulevard, and West Hollywood shuttle services operate in the area; check local transit schedules for exact routes and times.
What is the address and phone for Andaz West Hollywood?
The hotel address is 8401 W Sunset Blvd, West Hollywood, CA 90069. For 24/7 booking help, BookResorts agents can be reached at +1 (888) 605-1350.
What is check-in and check-out at Andaz West Hollywood?
Standard check-in begins at 4:00 PM (some listings show 3:00 PM) and check-out is by 12:00 PM (noon), with a 24-hour front desk and express check-out available.
What identification and payment do I need to check in at Andaz West Hollywood?
You must show a government-issued photo ID and a credit card at check-in; reservations are typically guaranteed with a credit card and cash is not accepted for payment.
Are children allowed at Andaz West Hollywood?
Yes — Hyatt's official FAQ states families are welcome and the hotel offers two-queen rooms, suites, and connecting rooms by request; the minimum check-in age for the lead guest is 18.
Does Andaz West Hollywood accept pets?
Yes — the hotel welcomes dogs up to 50 lbs for a pet fee, with service animals exempt from the fee; check the hotel's pet policy for exact fee amounts and limits per room.
Does Andaz West Hollywood provide airport transfers or shuttle service?
No — the hotel does not offer a complimentary airport shuttle, but the front desk can arrange private transfers, taxis, or rideshares on request.
Things to do
9What can I do nearby Andaz West Hollywood in the evening?
You can walk to nightlife venues on the Sunset Strip such as The Comedy Store (about a 1-minute walk), Whisky a Go Go, and nearby music clubs; check venue schedules for show times.
How close is Andaz West Hollywood to the Hollywood Walk of Fame?
The Hollywood Walk of Fame is approximately 1.9–2.4 miles from Andaz West Hollywood, making it an easy drive or rideshare trip.
Can I visit the Hollywood Sign from Andaz West Hollywood?
Yes — the Hollywood Sign is about 4 miles from the hotel and reachable by car; travel time depends on traffic.
Is Universal Studios Hollywood easy to reach from Andaz West Hollywood?
Yes — Universal Studios Hollywood is roughly a 20-minute drive from the hotel, depending on traffic.
What shopping is within walking distance of Andaz West Hollywood?
Sunset Plaza and several boutique shops are within walking distance, and Melrose Avenue and the Beverly Center are short drives away.
Are there beaches I can visit from Andaz West Hollywood?
Santa Monica Beach and Venice Beach are about 11–12 miles from the hotel and typically a 15–20 minute drive outside peak traffic; allow more time during heavy traffic.
Does Andaz West Hollywood help with tours and tickets?
Yes — the 24-hour front desk can assist with tours and ticket arrangements to local attractions.
What outdoor activities are nearby Andaz West Hollywood?
Guests can drive to Griffith Observatory, the Getty Center, and various hiking and sightseeing spots around Los Angeles; the hotel location is convenient for daytime excursions by car.
Is the Sunset Strip within walking distance of Andaz West Hollywood?
Yes — Andaz West Hollywood sits directly on the Sunset Strip, putting restaurants, bars, and entertainment venues steps from the hotel.
Weddings & celebrations
9What wedding venues does Andaz West Hollywood offer?
Andaz West Hollywood offers several wedding venues including the rooftop Panorama Ballroom, The Sundeck rooftop space, Andaz Studio 4, and multiple smaller meeting rooms and lounges.
How many guests can the Panorama Ballroom at Andaz West Hollywood hold?
The Panorama Ballroom is 2,730 sq ft and accommodates up to 190 guests for a seated dinner and larger numbers for reception-style events.
Can I have a rooftop wedding at Andaz West Hollywood?
Yes — The Sundeck is a 3,600 sq ft rooftop event space around the pool with a capacity of 150 guests that can be used for outdoor ceremonies and receptions.
Does Andaz West Hollywood offer wedding planning support?
Yes — the hotel has an in-house wedding specialist team to assist with planning ceremonies, receptions, and rehearsal dinners.
Can Andaz West Hollywood host LGBTQ+ weddings?
Yes — Andaz West Hollywood hosts LGBTQ+ weddings as part of its wedding and event offerings.
Do wedding guests at Andaz West Hollywood have access to hotel amenities?
Wedding guests who are staying at the hotel have access to the heated rooftop pool and the 24-hour fitness center as part of the hotel's guest amenities.
Is valet parking available for wedding guests at Andaz West Hollywood?
Yes — the hotel offers valet parking for wedding guests for a surcharge; self-parking options are also available.
Who do I contact about hosting a wedding at Andaz West Hollywood?
The hotel's wedding sales contact listed on the Andaz site is Michelle.Tadlock@andaz.com; the in-house wedding team can provide event details and availability.
What event services are included for weddings at Andaz West Hollywood?
Event spaces at Andaz West Hollywood include complimentary Wi‑Fi and modern AV equipment; additional banquet and catering services are available through the hotel's event team.
Booking & prices
9How do I book a room at Andaz West Hollywood?
You can book directly through the hotel's channels or through travel agents; for 24/7 assistance, BookResorts agents are available at +1 (888) 605-1350.
Are meals included in rates at Andaz West Hollywood?
No — Andaz West Hollywood is not an all-inclusive property and standard rates do not include meals or drinks.
Is breakfast included at Andaz West Hollywood?
Breakfast is available at Riot House Restaurant and the Riot House Market but is not complimentary; confirm current menu hours and pricing with the hotel.
Does Andaz West Hollywood charge a destination or resort fee?
Yes — the hotel applies a mandatory daily destination fee; the hotel confirms current inclusions and the exact amount should be verified before arrival.
What payment methods does Andaz West Hollywood accept?
The property accepts major credit cards including Visa, Mastercard, American Express, Discover, Diners Club, and JCB; cash is not accepted for payment, though a cash deposit may be requested for incidentals.
Do I need a credit card to guarantee my reservation at Andaz West Hollywood?
Yes — reservations are typically guaranteed with a credit card and the lead guest must present that card at check-in.
Are there different room types at Andaz West Hollywood?
Yes — room types include Andaz, Suite; Room (Sunset Boulevard View); Room; Room (Shower); Room (Hollywood Hills View); Penthouse (Suite); and Suite, City View.
What is the minimum age to check in for a reservation at Andaz West Hollywood?
The minimum check-in age is 18 years old, and the adult named on the reservation assumes responsibility for the booking.
Can I request connecting rooms or specific bed types when booking Andaz West Hollywood?
Yes — families and groups can request connecting rooms and the hotel offers rooms with 1 King Bed or 2 Queen Beds depending on the room type; confirm specific arrangements at booking.
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