Age and kids policy: what families should know
Andaz West Hollywood is an all-ages hotel that welcomes families; children of any age may stay, and the property offers two-queen rooms, suites, and connecting rooms by request. The minimum check-in age of 18 applies to the lead adult on the reservation, not to a ban on children; pool day-pass access and some third-party vendor rules may set a 21+ requirement for non‑hotel guests.
In this guide
Who can check in and who can stay?
The hotel’s stated minimum check-in age is 18: the adult named on the reservation must be at least 18 and assumes responsibility for the booking. Some third‑party listings show a 21+ minimum for check-in, but the hotel’s official FAQ gives 18 as the standard policy.
Children are allowed to stay at Andaz West Hollywood. Hyatt’s official materials and the hotel FAQ describe the property as family‑friendly, noting two‑queen rooms and suites, and connecting rooms available by request for families who need extra space.
- Minimum check-in age: 18 (adult named on reservation assumes liability).
- Children of all ages may stay as guests in rooms booked by an eligible adult.
- For confirmable connecting rooms or specific bedding, request at booking or contact the front desk.
| Who | Policy summary |
|---|---|
| Lead guest age | Must be at least 18 to check in / assume responsibility |
| Children | Allowed to stay; hotel offers two‑queen rooms and suites |
| Connecting rooms | Available by request (request at time of booking) |
Rooms and bedding for families
Andaz West Hollywood lists several room types suitable for families: Room (Sunset Boulevard View), Room, Room (Shower), Room (Hollywood Hills View), Suite, City View, Penthouse (Suite), and Andaz, Suite. Several standard room types offer either 1 King Bed or 2 Queen Beds.
If you need separate sleeping areas, ask about connecting rooms when you book. Suites (for example Suite, City View or Andaz, Suite) provide more living space for family activities and can be useful for parents who want a separate sitting area or an extra daybed option if available on request.
- Two‑queen configurations are available in many Room types.
- Suites named exactly: Suite, City View; Andaz, Suite; Penthouse (Suite).
- Request connecting rooms at booking to ensure adjoining accommodations.
| Room name | Typical bed options |
|---|---|
| Room (Sunset Boulevard View) | 1 King Bed or 2 Queen Beds |
| Room (Hollywood Hills View) | 1 King Bed or 2 Queen Beds |
| Suite, City View | 1 King Bed |
Pool access and age rules
The hotel operates a heated rooftop pool at The Sundeck open year‑round for registered guests; official pool hours are 7:00 AM–10:00 PM. Hyatt’s guest-facing FAQ affirms that hotel guests of all ages may use the rooftop pool.
Third‑party day‑pass vendors and some listings apply stricter age rules for non‑hotel visitors. Day‑pass vendors (for example ResortPass/Giftory listings) typically require day‑pass holders to be 21 or older and to check in at the front desk with ID. If you plan to use pool cabanas or bring non‑staying family members, confirm the vendor and the hotel’s current rules before arrival.
bullets':['Rooftop pool hours (hotel FAQ): 7:00 AM–10:00 PM daily.','Cabanas can be pre‑booked via an on‑site QR code (availability/pricing varies).','No lifeguard on duty; loungers are first‑come, first‑served.'],
photo”:76},{
Dining, meal plans and children
Andaz West Hollywood is not an all‑inclusive property; room rates do not include meals. Riot House Restaurant serves breakfast, lunch and dinner on seasonal menus, Riot House Market offers grab‑and‑go options, and The Sundeck provides poolside drinks and light fare.
Families can eat on property: breakfast is available a la carte (not complimentary) and the Riot House Market offers quick options for kids. The hotel provides room service from Riot House Market during stated service hours if you prefer in‑room dining with children.
bullets':['Riot House Restaurant serves breakfast (daily) and dinner (seasonal hours).','Riot House Market is a grab‑and‑go café for pastries, coffee, and snacks.','The Sundeck offers poolside drinks and light fare (hours vary; check with concierge).'],
photo":-1},{
Safety, accessibility and family amenities
The hotel provides family‑friendly conveniences noted in Hyatt materials: cribs and high chairs can be requested (confirm availability at booking or with the front desk). The 24‑hour front desk can help arrange childcare referrals, in‑room massage/wellness services, or sightseeing and ticket assistance for family outings.
Andaz West Hollywood lists wheelchair‑accessible paths to elevators, an accessible fitness center, and accessible pool access. If you have mobility needs or require specific accessible features in a guestroom or bathroom, contact the hotel in advance to confirm room availability and arrangements.
bullets':['Request cribs and high chairs in advance (availability not guaranteed without prior notice).','Fitness center open 24 hours and complimentary for guests.','Front desk can assist with tours, tickets, and arranging partner wellness services (no full spa on site).'],
photo":-1},{
Before you arrive: practical tips for families
Confirm the lead guest’s age and the name on the reservation: the adult who checks in must be 18 or older and will be responsible for the booking. Ask at booking whether connecting rooms or a specific bedding configuration is confirmed in writing.
If you plan to use the rooftop pool but have non‑staying relatives joining you, check day‑pass vendor rules in advance — most require day‑pass holders to be 21+. Also verify cabana booking procedures (on‑site QR code) and any fees. Finally, remember breakfast and other meals are not included in standard room rates; check current venue hours and menus or ask the concierge for kid‑friendly recommendations.
- Confirm connecting rooms and cribs when you book.
- Ask about cabana availability and how to reserve (QR code on site).
- Verify day‑pass age rules if non‑guests will join your family at the pool.
| Pre‑arrival item | What to ask/confirm |
|---|---|
| Lead guest age | Is lead guest 18+ and named on reservation? |
| Crib/high chair | Request and confirm availability |
| Pool access for non‑guests | Confirm day‑pass age rules and booking process |
