Spa and wellness at Andaz West Hollywood: what’s available
Andaz West Hollywood does not have a traditional on-site spa, but it offers in-room massage and wellness treatments arranged through spa partners (including treatments using OLEHENRIKSEN products). For fitness and wellness on property you’ll find a 24-hour complimentary fitness center and a heated rooftop pool with The Sundeck pool bar.
In this guide
On-site spa services: what’s available
Andaz West Hollywood does not operate a full-service, stand-alone spa facility. The hotel’s official FAQ states guests can request in-room massage and wellness experiences arranged through spa partners.
In-room treatments are offered on request and may include OLEHENRIKSEN product-based services, but specific treatment menus, hours, and pricing are arranged through the hotel or the spa partner at time of booking.
- Spa partners provide in-room massage and treatments on request
- OLEHENRIKSEN products are used for some treatments
- Book or inquire at the 24-hour front desk or concierge
The rooftop pool and The Sundeck
The heated rooftop pool is open year-round with panoramic views of Los Angeles, the Hollywood Hills, and the Sunset Strip. Pool hours are listed as 7:00 AM to 10:00 PM daily.
The Sundeck is the rooftop pool bar offering cocktails, light fare, and seasonal service; bar hours vary seasonally and are listed on hotel pages (typical midday service windows are published). Pool loungers are first-come, first-served and no lifeguard is on duty.
- Pool hours: 7:00 AM–10:00 PM daily
- Rooftop bar (The Sundeck) offers cocktails and light fare; hours vary
- Cabanas can be pre-booked via an on-site QR code (cabana seating up to 6; guest reports list a recent day rate around $100)
| Feature | Notes |
|---|---|
| Heated rooftop pool | Open year-round; panoramic views |
| Loungers | First-come, first-served |
| Cabanas | Pre-book via QR code; limited availability |
Fitness center and self-guided wellness
Andaz West Hollywood provides a 24-hour fitness center free for guests, with Life Fitness cardio and strength equipment, three Peloton bikes, free weights, yoga mats, towels, and water. The gym overlooks Sunset Boulevard.
If you prefer outdoor or low-impact options, the rooftop pool area and nearby streets on the Sunset Strip are suitable for walking; the hotel concierge can suggest running routes or local fitness studios on request.
- 24-hour complimentary fitness center
- Equipment includes cardio machines, strength machines, Peloton bikes, free weights
- Yoga mats and towels provided
Wellness amenities included with a stay
Complimentary property-wide Wi‑Fi, a 24-hour water and coffee station in the lobby, evening wine hour and complimentary snacks are part of guest perks that can support low-key wellness and recovery during your stay.
Daily housekeeping, 24-hour front desk assistance, and express check-out are also available to reduce travel stress; ask the front desk about arranging in-room treatments or extra towels and water for workouts.
- Free Wi‑Fi throughout the property
- 24-hour lobby water and coffee station
- Evening wine hour and complimentary snacks
Pool access rules, day passes and age limits
Guests of all ages can use the heated rooftop pool per Hyatt’s FAQ; however, external day-pass vendors list age requirements for non-guests. Day-pass sellers commonly require purchasers to be 21+ and to check in at the front desk with photo ID.
If you’re visiting only for the pool, confirm day-pass rules, hours and ID requirements with the vendor or hotel in advance to avoid surprises; cabana booking and poolside service are subject to availability and seasonal schedules.
- Hotel FAQ: guests of all ages have pool access
- Day-pass vendors often require day-pass holders to be 21+ with photo ID
- Pool loungers are first-come, first-served; no lifeguard on duty
| Use case | Typical rule |
|---|---|
| Registered hotel guests | Pool access; hours 7:00 AM–10:00 PM |
| Day-pass visitors | Often must be 21+ and present ID at check-in |
| Cabanas | Pre-book via on-site QR code; limited |
How to book wellness services and practical tips
To arrange in-room massage or partner treatments, contact the 24-hour front desk or concierge before or during your stay; the hotel coordinates bookings with external providers. For same-day appointments, availability can be limited.
If rooftop pool time or a cabana is important, reserve or inquire as early as possible; loungers are not reservable and bar service hours can change seasonally. For fitness needs, the gym is open 24 hours and complimentary for guests.
- Book in-room treatments via front desk/concierge
- Ask about OLEHENRIKSEN-based services when requesting treatments
- Reserve cabanas early via on-site instructions; confirm bar hours before arrival
Nearby wellness options off property
West Hollywood and the Sunset Strip area have independent spas, fitness studios, and wellness centers a short drive or walk from the hotel. If you prefer a day at a destination spa or a specialized studio class, the concierge can recommend and book external providers.
Walkable options for light activity include the Sunset Strip and nearby streets; for longer runs or hikes, Griffith Park and Runyon Canyon are a short drive away. Confirm travel time with reception as Los Angeles traffic can vary.
- Concierge can suggest and book nearby spas and studios
- Sunset Strip and local streets for walking
- Griffith Park and Runyon Canyon a short drive for hiking
